Student Service Center

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Student Service Center
The Center advises students on academic issues throughout the academic period.

The Center is a place where each student gets answers to their questions.

The principles of the Center: confidentiality of the information received, cooperation based on trust, objectivity in resolving issues, providing reliable information.

The Center is about building a dialogue between the academy administration and its students in a new format.

Goals and objectives of the Center:

v high-quality and fast student service

v improving the functioning of the educational process

v supporting students in academic matters

v increasing the role of the student in the management of the educational process

v advise students in difficult situations and controversial issues during the educational process

v provide information support in building an educational trajectory

v inform students about innovations and changes in the university's regulatory and instructional documents

v providing complete information at the request of the student

Activities of the center:

v Acceptance and registration of applications;

v Review and processing of applications;

v Accepting applications for all types of documents (certificates, academic certificates, transcripts)

v Issuance of electronic student tickets, student transport card

To get help, you need to submit an application. The certificate is issued on Mondays, Wednesdays and Fridays.

Graph Schedule of work:

Mon-Fri from 9: 00 to 17: 00

Sat from 9: 00 to 14: 00 (without lunch)

Lunch from 13: 00 to 14: 00

Students, undergraduates, graduates, applicants and their parents will be able to address all their questions. In particular: acceptance of documents, deductions, transfers, restorations, granting of academic leave, obtaining a certificate (all types) and a transcript, information on academic performance, etc.

For any questions related to the organization of the educational process or documents, students can contact the Student Service Center on the 1st floor:

Training System Coordinator –

Jacksenova Gulnur Amangeldievna

phone: 3131155(ext. 300)

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Coordinator –

Omarova Gulmira Ongarovna

phone: 3131155(ext. 301)

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Coordinator

Ahmet Guldana Nurzhankyzy